Refund and Cancellation Policy

Effective 2 September 2026

Before payment

You may leave or close checkout before payment is captured. An unpaid or expired checkout does not create a charge or activate a listing.

After payment

A captured payment starts the digital promotional service immediately by creating or raising your public listing. Payments are therefore final and non-refundable merely because another listing later outranks yours, your Today rank changes, or the listing receives fewer clicks or enquiries than expected.

You may ask us to remove your listing, but voluntary removal does not reverse the visibility already delivered and does not create an automatic refund.

When we will review a refund

Contact us if:

• the same payment was captured more than once;
• Razorpay shows a successful debit but AstroBoard did not create or raise the listing;
• the captured amount differs from the amount confirmed at checkout; or
• a refund or cancellation is required by applicable law.

We will verify the payment and service records before deciding the request. Approved refunds are sent to the original payment method. Razorpay, your bank, or your UPI provider controls how long the credit takes to appear.

Listings removed for a breach

A listing removed because it is unauthorized, unlawful, deceptive, unsafe, or in breach of the Terms of Service or Rulesis not eligible for a refund except where applicable law requires one.

How to request help

Email astroboard.in@gmail.com with the checkout email, listing URL or handle, payment date, amount, and Razorpay order or payment reference. Do not send your UPI PIN, card PIN, CVV, or full card number.